According to a new Deloitte 2019 Future of Cyber survey, there are notable gaps in the ability of organisations to meet cybersecurity demands for the future. We’ve looked through the report and found some interesting facts for you to take along, to your next customer meeting.
Competition is tough, and it is getting tougher. Unless you are at a critical size to service everyone, it’s often recommended that you specialise. By vertical, functional process, or by technology. The fact is that even the biggest solution providers out there would probably benefit from some specialisation.
WHAT DOES IT TAKE?
Service reviews come in all shapes and sizes. From the non-existent to the quarterly extravaganzas. Finding the right balance of accountability and detail along with the right audience so you can get things done, is the key to customer success.