During my travels around client sites, I’ve become aware of the complicated mix of generations that operate within the reseller’s customer base. You may not have given it much thought, but for the first time in history, there are five generations working side by side.
Endpoint devices haven’t always been so mobile. For those that remember they were huge ugly beige-coloured boxes, gathering dust under the desks that they were shackled to by weight or wire. The adoption of tablets and phones allows your customers to mobilise their user workspace and take it wherever they need to work. However, if they try to manage these devices in the same traditional manner, extending the number and variety of network-attached devices clearly creates new challenges for security and data management.
As I’ve been travelling, I’ve overheard a few heated conversations that IT services projects are stalling or on hold, because of the summer break. Is the current heatwave getting to your customers; and is there evidence that a summer skills shortage, has any impact on competitive advantage, or project costs?